Refund policy

We want you (and your cat) to be happy with every order — but because our products are natural, consumable goods, we're unable to accept returns on opened or used items for health and safety reasons.

Unopened items
If your product arrives unopened and in its original packaging, you may return it within 30 days of delivery for a full refund or exchange. Contact us at [email] with your order number to start the process.

Damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with a photo of the item, and we'll send a replacement or full refund at no cost to you — no return needed.

We offer full refunds for up to 30 days to start a refund request please email us at: Put email here